CIFELLI manufactures its hardware products from parts and components that are new in accordance with industry-standard practices. CIFELLI warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The actual limited warranty period purchased is noted on your invoice. The warranty term is one (1) year [or optional extended two (2) years or three (3) years] beginning on the date of invoice, as further described in the following text.

Damage due to shipping new products to you is covered under this warranty. Otherwise, this warranty does not cover repairs to the product if any part of it has been subjected to undue external elements. So any indication of drops, liquid spills, compressive or impact forces, abuse, misuse, problems with electrical power may void the warranty. So may any sign of tampering, servicing not authorized by CIFELLI, usage not in accordance with product instructions or its design intent, failure to perform required preventative maintenance, and problems caused by use of parts and components not supplied by CIFELLI.

This warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories, parts or components added to a system after it is shipped from CIFELLI; accessories, parts or components that are not installed in the CIFELLI factory; or accessories, parts or components that are sold with an expressed specific warranty in place of being covered under this warranty.

on batteries and power supplies: EVEN IF YOU PURCHASED THE OPTIONAL TWO (2) OR THREE (3) YEAR EXTENDED WARRANTY, ANY BATTERIES (CMOS OR MAIN) AND POWER SUPPLIES, ARE COVERED IN THE FIRST YEAR ONLY.

CIFELLI will repair or replace products covered under this limited warranty that are returned to CIFELLI’s facility. To request warranty service, you must contact CIFELLI within the warranty period. If warranty service is required, CIFELLI will then issue a Return Materials Authorization (RMA) number and notify you of the cost, if any, for return shipping (& insurance if you want it). Unless pre-authorized by CIFELLI, you must ship the entire product (including power supply, batteries, hard drives, carry cases, software, ...) back to CIFELLI in their original or equivalent packaging, prepay shipping charges to the return address of your choice, and also prepay insurance for the shipment or accept the risk of loss or damage during shipment. CIFELLI will effect the repair as expeditiously as possible and ship the repaired or replacement products back to you (freight prepaid).

on data: Before you ship the product(s) to CIFELLI , back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. CIFELLI does not accept liability for lost data or software.

Specific Provisions:

CIFELLI owns all parts removed from repaired products. CIFELLI uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If CIFELLI repairs or replaces a product, its warranty term is not extended.

General Provisions:

CIFELLI MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. CIFELLI DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME PROVINCES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

CIFELLI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE (OR JURISDICTION TO JURISDICTION).

CIFELLI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME PROVINCES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to CIFELLI’s limited one-year, two-year, and three-year warranty. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.

In any instance in which CIFELLI issues a RMA number, CIFELLI must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the warranty.