cGrate™

Welcome to our cGrate™ page. Here we outline the various stages that make up our cGrate™ Systems Integration Service. Our expertise covers all your needs from the beginning to the end of your IT projects, including needs analysis, project planning, acquisition of materials, delivery, setup, and more. Our high standards of product quality and our leading knowledge of information technology make us one of the top consulting firms in the industry and your strongest ally in the computer business. CIFELLI is more than your source for the leading technology — we provide you with the expert integration and support services that other hardware retailers simply cannot.

Requirements Analysis
We analyze your business and computing project needs and advise you as to what technology would best suit your application for performance, ease of use, time to implement, and budget. This includes gathering and assessing the details of your IT projects to understand your existing technology and to appreciate the goals you have set out to accomplish.

Product Research & Proposals
We perform an exhaustive search of the market for the pricing and availability of possible hardware and software (including their specifications) to meet your project's requirements. To meet hardware needs we draw upon our cX™ line of products and alternative name brands; for software needs we use off-the-shelf products when available or custom-build them when required. Proposals include the combination of hardware and software materials and integration work that best fulfill the goals of your project. Prices, manufacturer part numbers, and a quotation for time and materials are also provided.

CIFELLI is also competent in R&D of large systems. We are expert in software design for real-time systems that control complex products and devices. For example, we have worked on telecommunications equipment such as switches, bridges, routers, and optical fibre transmission systems. Our systems engineering skills and knowledge are best utilized on projects with new products as output:

Network Development
CIFELLI is competent in the development and integration of voice and data networking technologies. For example, we plan, buy, and install LANs, WANs, and DKSs. Our network engineering knowledge covers the following domains:

Telecommunications:

Hardware Selection & Purchasing
We have access to an extensive supply of high-quality products. As an OEM, we have our own brand of high-quality products sold under the cX™ name. Alternately, as VARs, we can provide products from other well-known OEMs (eg. Microsoft, Hewlett-Packard, 3Com, Sony, Intel, ...). We will recommend the appropriate hardware and software to meet your technical and budgetary needs and co-ordinate purchase, shipment, and handling (often through various international customs bodies) from the supplier(s) to your location(s).

Installation & Testing
Approved proposals are followed by material acquisition and development of any custom components. This is followed by delivery and installation thereof (local and world-wide), network cabling of your system(s), and testing for functionality and optimum performance. Our trained technicians ensure that all the system components and software applications are working according to spec and that your hardware and software is configured according to your requirements.

Training & Maintenance
While a new system can save you time and money, proper training on how to use your new hardware and software can save you even more. We offer comprehensive product usage demonstrations for you and your staff, as well as product upgrade opportunities to keep pace with the latest market developments and technological advances. As trained consultants and computer experts, we speed up your learning curve and teach you how to maximize exploitation of your new technology. Should you experience any technical problems with your system, the CIFELLI team is there to support you. We are committed to ensuring that your systems and software serve you for many years.

Technical Support
Comprehensive support coverage is available for all our solutions. Our friendly staff of engineers and computer scientists offers you professional on-site and off-site service. Find out about our real-time cHelp ™ support.

More about cGrate™? contact us

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